ITV Hub (now ITVX) is a popular UK-based streaming service, offering top-tier British content. However, many users trying to access ITV Hub outside the UK face the dreaded “ITV Hub not working with VPN” error. If you’re experiencing playback issues, proxy errors, or the infamous “Oops! Something went wrong” message, don’t worry we’ve got you covered.
In this updated 2025 guide, we’ll explore why ITV Hub blocks VPNs, how to bypass restrictions, and the best VPN that still work with ITV Hub (ITVX).
Why is ITV Hub (ITVX) Not Working with VPN?
ITV Hub enforces a strict geo-restriction policy that restricts access to viewers from the UK using UK IP addresses. Hence, to stop non-UK viewers from accessing the platform’s content, ITV Hub uses VPN-detection technologies to flag American and other IP addresses.
So, if you use a weak VPN, there’s a high chance that you will instantly get detected and blocked by ITV Hub. Some other reasons that may contribute to your VPN not working with ITV Hub are weak server or internet connection, incompatible VPN, or other factors. You can access ITV Hub from anywhere in the world once you resolve these issues.
Why does ITV Hub block VPNs?
ITV Hub blocks VPNs to uphold regional restrictions and comply with content licensing agreements. As ITV Hub does not possess broadcasting rights outside the UK, they prevent viewers from the US and other regions from accessing their content library. They implement robust VPN-blocking measures to restrict unauthorized access to their content. If you consistently encounter error messages while attempting to access ITV Hub, this is likely the primary reason behind it.
How does ITV Hub (ITVX) detect a VPN?
ITV Hub employs various techniques to detect VPN usage, primarily by identifying IP addresses associated with VPN services. One of the methods involves analyzing concurrent connections from VPN servers. If multiple connections are detected from the same IP address, it raises suspicions of VPN usage.
Additionally, ITV Hub distinguishes IP address classifications commonly used by VPNs, enabling them to differentiate between regular user IP addresses and those utilized by VPN services. These measures enable ITV Hub to detect and block VPNs, ensuring compliance with regional restrictions and content licensing agreements. By employing these detection techniques, ITV Hub maintains control over access to its content and ensures an optimal viewing experience for its intended audience.
ITV Hub Error Codes: How Do You Fix It?
Using VPN to access ITV from outside the UK can lead to a few errors sometimes. But don’t worry; you can troubleshoot these problems without any hassle by following these fixes.
ITV Hub (ITVX) Error Code: 01-04
This is one of the error codes you can see on your screens when trying to access ITVX from outside the UK. The error says ‘Due to our broadcast and content licenses, you can only watch ITVX in the UK.’ The best way to solve this issue is by using a premium VPN to connect to a local UK IP address and appear as a UK citizen rather than an outsider. The error will stop appearing on your screen after the connection is successfully established.
ITV Hub (ITVX) Error Code: 10-006
This error occurs when ITV Hub has detected you’re using a VPN. You can resolve this by switching to one of the many UK servers that PureVPN provides.
ITV Hub (ITVX) Error Code: 01-01
This error means that ITV Hub has detected cache on your streaming device that was stored when you weren’t connected to a VPN. By clearing your cache, you can bypass this issue.
ITV Hub (ITVX) Error Code: 10-07
Similar to error 01-01, this issue is raised when you have cookies saved from browsing without a VPN. By simply deleting previous cookies, you can get rid of this error.
How to Resolve VPN Issues when Streaming ITV Hub (ITVX)?
To resolve VPN issues when streaming ITV Hub, there are specific steps you can take to ensure a smooth streaming experience. By implementing these suggested fixes, you can enhance your VPN performance and enjoy uninterrupted access to ITV Hub. Follow these troubleshooting steps:
- Clear the cache and cookies on your web browser or streaming device to eliminate any temporary data conflicts that may be affecting the VPN connection.
- Update your VPN software to the latest version to ensure compatibility with ITV Hub and to benefit from any bug fixes or performance improvements.
- Disable IPv6 on both your device and VPN connection settings, as some VPNs may encounter compatibility issues with IPv6. This step helps optimize the VPN connection for accessing ITV Hub.
- Attempt to connect to a different VPN server in the UK to rule out any server-specific issues. By subscribing to PureVPN, you can have access to a variety of servers within the UK, increasing the chances of finding a server that successfully bypasses the geo-restrictions imposed by ITV Hub.
How to Fix ITV Hub Not Working With VPN
Try these tested solutions to bypass ITV Hub’s VPN blocks:
1. Switch to a VPN That Works With ITV Hub (ITVX)
Not all VPNs can bypass ITV Hub’s strict blocks. Choose a premium VPN with dedicated UK servers that regularly updates its IP addresses.
3. Clear Your Browser Cache and Cookies
ITV Hub may store location data in your browser’s cache. Clearing your cookies and cache can help.
- Google Chrome: Settings > Privacy and Security > Clear browsing data
- Firefox: Preferences > Privacy & Security > Clear Data
4. Use a Dedicated IP Address
Some VPNs offer dedicated IPs, which are less likely to be blacklisted by ITV Hub. If your VPN supports this feature, enable it.
5. Enable Stealth Mode (Obfuscated Servers)
Stealth or obfuscated servers make VPN traffic look like regular internet traffic. If your VPN has this option, enable it to avoid detection.
6. Change Your VPN Protocol
ITV Hub may detect certain VPN protocols like OpenVPN. Try switching to WireGuard, IKEv2, or L2TP in your VPN settings.
7. Modify Your DNS Settings
If your DNS requests are leaking outside your VPN tunnel, ITV Hub can block you. Change your DNS to:
- Google DNS: 8.8.8.8 and 8.8.4.4
- Cloudflare DNS: 1.1.1.1
8. Disable IPv6
ITV Hub can track your IPv6 traffic, even when using a VPN. Disabling IPv6 can prevent leaks.
- Windows: Control Panel > Network and Internet > Network Adapter Settings > Disable IPv6
- Mac: System Preferences > Network > Advanced > Disable IPv6
9. Try Watching ITV Hub on a Different Device
Some devices (like Amazon Firestick or Smart TVs) may have built-in DNS settings that expose your real location. Try switching to a laptop, PC, or mobile device.
10. Contact Your VPN’s Support Team
If nothing works, reach out to your VPN provider’s support for a list of working ITV Hub servers.
Frequently Asked Questions
Absolutely! Watching ITV Hub from anywhere in the world is completely legal. Many users opt for a VPN to enhance their online security and privacy.
ITV Hub may not function with certain VPNs in the USA due to its efforts to enforce regional restrictions and comply with content licensing agreements. The platform employs measures to detect and block VPN usage, including identifying concurrent connections from VPN servers, categorizing IP addresses associated with VPNs, and blacklisting specific VPN IP addresses. These steps help prevent unauthorized access to content from outside the designated regions.
Yes. PureVPN is a highly regarded VPN service with servers in the UK. It offers optimized solutions for streaming, ensuring fast and secure access to ITV Hub. With its wide range of servers worldwide, PureVPN enables viewers to enjoy ITV Hub seamlessly.
No. It’s not recommended. While it’s possible to stream ITV Hub in the USA with a free VPN, it’s important to note that free VPNs often come with limitations such as slower speeds, data caps, and restricted server options. For a reliable and optimal streaming experience on ITV Hub, it is recommended to consider a reputable paid VPN service like PureVPN. Paid VPNs offer dedicated servers for streaming, ensuring better performance and accessibility.
Several factors can contribute to freezing issues with ITV Hub streams, including a weak internet connection, insufficient bandwidth, device compatibility issues, or problems with the ITV Hub app itself. To resolve freezing issues, consider the following troubleshooting steps: ensure your internet connection is stable, restart your device, clear cache and cookies on your streaming device, and ensure that your ITV Hub app is up to date. If the problem persists, reach out to ITV Hub support for further assistance.
ITV Hub updates its VPN detection system frequently. If your VPN stops working, try:
1. Changing servers
2. Updating your VPN app
3. Using a different VPN protocol
PureVPN
March 12, 2025
2 days ago
